Please note: There may be an increased cost of materials at this time due to supply and demand as a result of the COVID pandemic. We want to remind you that quotes reflect the estimated cost for services and are subject to change based on market price at the time of purchase. We do not practice reselling so clients do benefit from our discounts at local hardware stores. If your property is located outside of the Stokey’s service area, you are subject to an out of area convenience fee of $35 per day (see Office Manager for additional details).
Any Additional requested services including but not limited to onsite will be billed at the standard rate of $92.50 per hour. The estimated cost for materials is subject to change based on project needs (see Change Order below). By accepting this quote, I understand that I am responsible for all materials and/or supplies required to complete the respective project. Stokey’s offers complimentary material referrals and clients are welcomed to purchase their own materials. Stokey’s is not responsible for product and/or materials performance and all service guarantees will apply to labor costs only.
*Discounts applied to final invoice
ACCEPTABLE FORMS OF PAYMENT: Cash, Money Order and Debit/Credit/Bank Account via PayPal or ThryvPay; unfortunately, we are unable to accept Personal Checks without Senior Project Manager approval.
REWARDS AND DISCOUNTS: To qualify for the New Client Rewards, the total of the respective project’s labor cost must be a minimum of $299.00 (excluding materials) and there is a minimum of two projects completed and paid in full to qualify for the Loyalty Rewards. All reward programs are subject to change with or without notice and Stokey’s reserves the right to modify and/or change the reward program and refuse participants at any time. All questions and concerns should be directed to:
PAYMENT TERMS: Deposit must be paid PRIOR to the beginning of the project and the respective appointments and/or project will be finalized upon receipt. For Jobs/Projects over $500, 50% deposit required to start work and remaining 50% must be paid in full upon completion of project – minimum deposit is $100 (subject to change if change order is applied to overall cost). For Jobs/Projects $499 and under, 30% deposit required to start work and remaining 70% must be paid in full upon completion of project minimum deposit is $100. If the final cost is less than the respective deposit paid, a credit will be issued for the remaining balance which can be applied on future projects. If final payment is not received within 7 days of invoice delivery, a $50 late fee will be assessed; if payment is not received within 14 days, an additional $25 late fee will apply. If payment is not received within 30 days and a payment plan has not been implemented, we will be forced to exercise our legal rights for contract breach including but not limited to property lien and litigation.
NOTICE OF RIGHT TO LIEN: This is to inform you that Stokey’s Professional Handyman Services has begun to provide a quote for a (choose commercial or residential) project ordered by (enter property owner name) for improvements to property you own. The property is located at (enter project address). A lien may be claimed for all materials, equipment, labor and services furnished. This written notice serves as the notification of right to file lien and if applicable, addition documentation will be forwarded within 5 days of project start date.
Please be advised that If there are issues related to customer satisfaction, Stokey’s will go above and beyond to resolve the matter in an equitable manner; all refund requests are subject to review and approval by the Owner/Senior Project Manager. Stokey’s service guarantee applies to all projects over $299 (labor cost) and Stokey’s reserves the right to modify and/or change the terms of this benefit at any time. Stokey’s also reserves the right to terminate the respective contract at any time due to verbal and physical abuse or ethics violations as defined by Stokey’s. If termination is necessary and approved by the Owner, the client will be notified via email within 24 hours of breach and will be responsible for labor, material and fees for services that have been completed by the breach date; the deposit will be applied accordingly. The client will be placed on the blocked list and will no longer be eligible to receive our services. If you have any questions about this policy, please contact the Office Manager.
CANCELLATION/RESCHEDULING POLICY: The client must notify Stokey’s of cancellation or reschedule requests no less than 24 hours prior to the scheduled and agreed upon project start date. With proper notification, Stokey’s will apply a 25% administrative fee and the remaining deposit will be refunded to the client with 5-7 business days. If Stokey’s receives notification of cancellation less than 24 hours prior to the start of the project, the deposit will be forfeited in full, no exceptions. If the client reschedules their project, any paid deposit will be held and applied to the future project on the start date which must be rescheduled within 45 days of notification.
CHANGE ORDER POLICY: We reserve the right to adjust all quotes and/or pricing should the one of the following take place:
• Client requested design and/or contract changes
• Major design or contract specification errors/ambiguities
• Any extra work valued at $50 or more
• Changes to contract time (including change in start date)
• Change in completion date/number of working days allowed.
VALIDITY: 5 days from the date of quote
Licensed/Bonded/Insured General Contractor: UBI: 601-168-526/ Reg: CC STOKEPH84100